Shipping Policy

What is the procedure for delivery?

You will get an email confirmation with a tracking number once your product has been sent. If you have not received tracking information for your purchase after it has passed the expected dispatch date, please contact us through email at support@cytse.shop.

Does cytse offer international shipping?

We currently only sell our products for the United States.

Location with Restricted Shipping

We don’t ship to military zones since specific security procedures are in place to prevent unlawful access.

Handling Time

Your order will only be processed after the transaction is completed. Handling Time 1 – 3 business days.

Order cutoff time:5:00PM (GMT-8)

(*) Please note: Total Delivery Time = Handling Time + Transit Time

Estimate delivery time based on location

You can view shipping amounts and delivery times by adding items to your cart, proceeding to checkout, and entering your email address and shipping address.

Order Tracking

To check on the progress of your order, click on Order Tracking.

If the tracking link is not functioning or you are unable to locate the result after entering the right tracking number, please contact us. For immediate assistance, please email support@cytse.shop.

You Can Shop With Peace Of Mind

Rest assured that all of your data is kept safe and secure at all times. To ensure that all sensitive information is kept private, we employ SSL certificates and other third-party security services.

Note for taxes

Our customers do not need to pay for importing fees, duties, or VAT (Valued Additional Tax).

Notice:

If your purchase is unable to be delivered due to a loss in transit. We will take care of the reshipment. If delivery cannot be delivered due to missing, incomplete, or incorrect destination information, we are not liable.   When checking out, be sure to include the right shipping information. If you discover you’ve made a mistake, please contact us as soon as possible at support@cytse.shop.

Cotact Us

Email: support@cytse.shop

Phone: +1 313-544-6952

Our hours:

Monday – Friday from 9:00 AM to 5:00 PM (GMT-8)